Tiktok Shop Manager

Czym będziesz się zajmować?

• Build and maintain client relationships – regular meetings, performance reports with recommendations, and proactive communication at every stage of the engagement
• Act as the main point of contact (SPOC) for a portfolio of TikTok Shop clients – from shop onboarding in Seller Center through seasonal campaigns, owning budgets, timelines, and GMV outcomes
• Coordinate the work of TikTok Shop Specialists assigned to your clients – task allocation, quality control, and timeliness
• Co-develop campaign concepts and creative strategy for shoppable content (videos, unboxings, LIVE) – brief the production team and affiliates, oversee execution and final delivery
• Partner with the Affiliate Lead to select creators for specific client campaigns (Target Collaboration) and help set commission rates within the Open/Target Collaboration strategy
• Manage day-to-day shop operations: SKU prioritization, pricing and promo recommendations, product link mapping, and monitoring listing quality and availability
• Oversee GMV Max campaigns in partnership with the performance team – product prioritization, budget recommendations, and monitoring GMV, ROAS, and affiliate conversion
• Plan and coordinate LIVE Shopping sessions – scripts, product and creator selection, results analysis, and scaling what works

• Min. 3 years of experience in e-commerce, social media, or a digital agency
• Experience managing client or partner relationships
• Understanding of online sales mechanics: funnels, conversion, retention, LTV
• Strong analytical skills – you read data (GMV, ROAS, conversion) and draw conclusions
• Experience coordinating team members or junior specialists
• Working proficiency in English (min. C1)

• Hands-on knowledge of TikTok as a platform and of TikTok Shop mechanics (Seller Center, Affiliate Center)
• Experience with livestream commerce
• Background in influencer marketing or creator partnerships
• Familiarity with analytics tools: GA4, Shopify Analytics, TikTok Seller Center Analytics
• Experience with marketplaces

• Account manager
• TikTok
• Myślenie analityczne

• Client relationship management
• Online sales mechanics
• Team coordination

• Angielski
• Polski

• 9k–14k PLN netto/m (B2B)
• B2B - Elastyczne godziny pracy (100%)
• Praca zdalna: W całości
• Pakiet medyczny, Pakiet sportowy

ABOUT US

Foap is a trailblazing Creative Agency & Platform that connects over 4.5 million creators across 194 countries with global brands. As a trusted business partner of Facebook, Instagram, TikTok, Snap and more, we work with Fortune 500 companies and regional challengers alike. At Foap, creativity is our heartbeat. Our team is passionate about leveraging the power of creator-driven content to drive impactful marketing campaigns.

OUR PHILOSOPHY

At Foap, every team member embodies the spirit of a mini-entrepreneur, embracing significant responsibility in their domain while championing collaboration. We're a bunch of forward-thinkers, encouraging each other to defy the norms and grow beyond boundaries, both professionally and personally.

INNOVATIVE ENVIRONMENT

Foap partners with top brands and influence marketing campaigns on a global scale using cutting-edge technologies and creative strategies in the rapidly evolving world of video first communication.