Opis stanowiska
ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept - one customer, one case, one conversation at a time. In this role you will -Run the distress model: pull the hardest, oldest, and riskiest cases proactively - nothing is assigned to you; you claim what matters most. -Serve as the pod's defect authority: validate root causes, partner with Engineering on the OneList, and stand behind…