Service Quality Manager (Hybrid)

Confidential Clients Partnered with OHRS&C · Kraków

ID oferty: 400870

Źródło: adzuna

Kategoria: Unknown

Opis: Responsibilities Own incident and problem management tickets related to technical service availability and quality. Participate in on-call rotation for incident response. Investigate and replicate reported issues to assess the impact on service quality. Use IT expertise to guide resolver tech teams and ensure accountability. Manage incidents and problems from third-party partners/providers by coordinating with their support teams. Prepare clear, fact-based Root Cause Analysis (RCA) documentatio…

Wynagrodzenie min: 480000

Wynagrodzenie max: 720000

Utworzono: 18.09.2026 19:40