Senior Manager of IT Service Desk & Field Services @ Galderma

Skills and Experiences Proven experience in a senior leadership role managing Global Service Desk and/or Field Services operations. Strong expertise in IT Service Management and ITIL frameworks. Demonstrated ability to lead and develop geographically distributed teams. Exceptional analytical and decision-making abilities, complemented by strong written and verbal communication skills. Strong vendor governance experience for managed services. Fluent English language skills – reading, writing, sp…