Opis stanowiska

Working at Freudenberg: We will wow your world! Responsibilities: Coordinate customer interaction and end-to-end order management for the EMEA ( D2C) direct-to-consumer business across webshop and marketplace channels, ensuring efficient order-to-cash and case handling. Own internal order management activities in SAP, including order capture and validation, blocks and releases, amendments, returns and credits. Manage complex second- and third-line customer cases and escalations that cannot be r…