Lead Onboarding Agent with Italian

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Responsibilities:

• Supporting companies throughout the registration process with a social media client.
• Contacting agencies that have started registration and assisting them with the next steps.
• Communicating with companies and agencies in Italian and English.
• Providing approximately 100 hours of service per month, with timing planned independently according to availability and agreed needs.
• Delivering services from Monday to Friday within 8-17.

• Civil contract with a rate of 45 PLN gross per hour.
• Introductory preparation enabling service delivery.
• Access to the MyBenefit platform, including private medical care and a sports card.
• Opportunities to grow in the social media industry and within the organization.
• Modern office in central Poznań.

• Fluent Italian at minimum C1 level.
• Very good English at minimum B2 level.
• Good organization of own tasks.
• Attention to detail.
• Openness to providing services from the company’s office in central Poznań.

• Customer support
• Organizacja pracy

• Dokładność

• Włoski
• Angielski

• 3.8k PLN brutto/m (Umowa zlecenie)
• Umowa zlecenie - Elastyczne godziny pracy (50%)
• Praca zdalna: Brak
• Pakiet medyczny, Pakiet sportowy

You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.