ID oferty: 1674151
Źródło: adzuna
Kategoria: Unknown
Opis: The Director, Global Customer Support leads one product Pod of Cornerstone's Global Customer Support (GCS) organization: a global, follow-the-sun team of 30 to 55 support engineers and 3 to 5 managers across AMER, EMEA and APAC. You own the customer outcome for every case in your Pod's product scope, from first contact to confirmed resolution. In this role you will Own customer outcomes for your Pod Accountable for CSAT, time to resolution, first-contact resolution, SLA attainment and backlog …
Utworzono: 21.10.2026 08:44