Opis stanowiska
Czym będziesz się zajmować? Key Responsibilities: Provide technical support to customers by phone, email, and chat. Diagnose and troubleshoot products, accessories, mobile applications, and connected devices. Guide customers through product setup, installation, configuration, and maintenance. Identify root causes, resolve issues, and escalate complex cases to specialized teams when needed. Document customer interactions and technical findings accurately in internal systems. Educate customers on…