Customer Service with Italian

Czym będziesz się zajmować?

• Handling customer inquiries regarding technical issues and product functionality
• Managing inbound calls, responding to emails, and handling live chats (primarily email-focused)
• Diagnosing reported problems and proposing effective solutions
• Providing accurate product-related information
• Registering customer requests in internal systems
• Working within operating hours: Monday-Friday 9:00-18:00 and Saturday 9:00-14:00

• Basic knowledge of household appliances (washing machines, refrigerators, TVs)
• Strong communication skills and willingness to learn
• Ability to work efficiently with computer tools
• Availability for at least 120 hours per month with flexible scheduling
• Availability to work on-site at the Warsaw office (ul. Wołoska 24)

• Obsługa klienta
• Rozwiązywanie problemów

• Komunikacja

• Włoski
• Angielski

• 5.5k PLN brutto/m (Umowa zlecenie)
• Umowa zlecenie - Elastyczne godziny pracy (75%)
• Praca zdalna: Brak
• Szkolenia wewnętrzne, Klasy językowe
• Pakiet medyczny, Pakiet sportowy

You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.