Opis stanowiska
Responsibilities: analyze and redesign O2C processes in line with market best practices; benchmark process solutions externally (e.g. SSC peers, ABSL, market standards), building awareness of relevant market tools and recommending the most suitable KPIs to measure process effectively; deliver measurable improvements in efficiency, quality, controls, and KPIs; communicate progress, results, and value clearly to management and senior stakeholders; serve as a point of contact and trusted partner f…